Vanliga frågor (FAQ)

  • If you need to make changes or cancel your order, please contact us at info@dalaphotoart.se within 24 hours. Once processing begins, we cannot guarantee modifications.

    • We offer free shipping to selected European countries.

    • We also ship to the USA (shipping fees apply).

    • Worldwide shipping is available—please contact us at info@dalaphotoart.se for details on shipping rates and availability.

  • We accept major credit and debit cards and PayPal.

  • Processing times vary, but typically orders are shipped within 3-5 business days. Delivery time depends on your location:

    • Sweden: 3-5 business days

    • Europe: 5-10 business days

    • USA: 10-15 business days

    • Other international locations: 10-20 business days (may vary)

  • Due to the personalized nature of our products, which are custom-made upon order, we do not accept returns or offer a right of withdrawal. Exceptions apply only in cases where the product is damaged or defective upon delivery.

  • If your order is damaged upon arrival, please contact us within 48 hours of delivery with photos of the damage, and we will arrange a replacement.

  • Yes! If you’re looking for a custom size or a commissioned piece, contact us, and we’ll be happy to assist you.